PT Bank HSBC Indonesia ('HSBC') operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. Unless stated otherwise, these are intended for Indonesian customers. We monitor and record comments and posts made on these channels, pages and accounts about HSBC so that we can improve our services.

HSBC is merely responsible for information that we have posted ourselves. Any information posted by third parties on those sites shall be the responsibility of the party providing the information. We do not endorse the social media sites themselves, or any information posted on them by third parties or other users.

You should ensure that you comply with the terms and the community rules ('community rules'). You agree that you will not engage in any activities related to these sites that are contrary to any laws, regulations, the terms or the community rules. We reserve the right to block your access to, or use of, our social media sites for any reason including, without limitation, when we believe on reasonable grounds that you may be in breach of any laws, regulations, the terms or the community rules.

HSBC doesn't give investment, tax, financial product or other professional advice via social media sites. Before making investment decisions, you should refer to the site and consider (with or without the assistance of an adviser) the information on the site having regard to your objectives, financial situation and needs. You should also obtain the disclosure document relating to a product referred to on the site prior to making any decision about whether to acquire the product.

When you engage with HSBC via social media your personal information may be stored on that social media site's servers, which are outside the control of HSBC and may be outside Indonesia. Any information posted to such sites may be accessed and read by the general public. It is not an appropriate forum to discuss your products or financial arrangements. HSBC will not ask you to share personal, account or security information via social media sites, and you should not post such information on any of those channels, pages and accounts.

HSBC regularly updates and monitors our social media accounts and welcomes feedback and ideas submitted via these channels. HSBC endeavours to join the conversation whenever possible, however cannot guarantee to read or reply to all messages sent to official HSBC social media accounts.

Emerging themes and helpful suggestions are passed to the relevant people within HSBC for consideration, but no guarantee is made that any proposals will be acted upon.

X

HSBC currently operates the following official X streams in Indonesia: @HSBC_ID

HSBC's following of any other X user or reposting or sharing of any third-party content does not imply any kind of endorsement.