The HSBC Indonesia X '@HSBC_ID' is an interactive space for customer engagement, information and knowledge. Please remember to follow these simple rules.

PT Bank HSBC Indonesia ('HSBC') strongly recommends that you do not share any personal data like your name, address, date of birth, bank account number, credit card number etc on any social media channels. Sharing any such information will be at your own risk. HSBC will never ask you to post any personal data via social media.

We're happy if you share our content and like our page. We do not automatically follow back new fans. If we do follow you, this does not imply endorsement of any kind from HSBC.

We're actively watching what people are saying to and about HSBC on X and value your feedback. However, because of the public nature of the platform, we simply can't respond to or engage on all issues.

HSBC's X representatives can't discuss personal account details via Direct Messages on X. If you have an inquiry requiring the sharing of such information, please send us a message through HSBC Indonesia mobile banking or contact us through HSBC phone banking.

Posting guidelines

Please do not post content that promotes, suggests or encourages:

• Gambling or any content related to online casinos, sports books, bingo or poker
• The manufacture and / or use of firearms, weapons, ammunition or other dangerous materials
• The use of any illegal drugs, prostitution or pornography
• Nudity, profanity, adult content or other offensive material
• Violence
• The taking up of arms against any person, government or entity or otherwise challenging or seeking to overthrow any government

Or otherwise contains:

• Obscene, indecent, defamatory or unlawful content
• Content that infringes upon, or otherwise violates, the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights
• Content that is false, misleading or deceptive about the products and services of HSBC
• Hateful, discriminatory, disparaging or denigrating content, whether directed at an individual, group or other site users, and whether based upon race, age, gender, disability, sexual orientation, ethnicity, religion, political orientation, national origin, citizenship, ancestry, marital status, veteran status or mental or physical disability or condition
• Content that uses adversarial or confrontational tactics to impact a product, service, industry or organisation
• Confidential information that violates any obligation of confidentiality
• Any viruses, spyware, malware, or other malicious components that are designed to harm the functionality of a computer in any way
• 'Spam' advertisements or references to non-HSBC offers, products, services or websites