By written letter addressed to:

Chief Executive for Supervision of Financial Services Business Actors' Behaviour, Education, and Consumer Protection cq Work Unit in the Field of Supervision of Financial Services Business Actors' Behaviour, Education and Consumer Protection.

Address: Menara Radius Prawiro Lantai 2 Komplek Perkantoran Bank Indonesia, Jl. MH. Thamrin No. 2, Jakarta Pusat 10350

Telephone: 157

Email: konsumen@ojk.go.id

Online: APPK-OJK